February 5 2016
You folks at INCOE go the extra mile...
- John Grabski / Tooling Manager
Just a follow up and a big thank you to you, Shannon Johnson and INCOE. I always appreciate doing business with a good supplier just to start with, but you folks over at INCOE go the extra mile. Jillian seems very knowledgeable when it comes to order replacement parts and always very helpful. You and Shannon a few months ago came to our rescue with your great problem solving abilities and found a solution to a hot runner system molding issue that had been plaguing us for many months if not longer. Now what seemed like a major handy cap is a smooth going project! Since yours and Shannon’s visit we have not lost ANY time due to system problems.
Thank you all for the great work and the great help!